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Frequently Asked Questions
Please read our FAQ before sending us a message.
We are a group of individuals who all have a shared passion for playing slot machines. After years of discussing the latest games, promotions and sharing news of big wins, we decided to form a collective so we can negotiate better offers from the casinos.
If you already play online casinos then you'd be absolutely nuts not to join as we will get you the best value for your money in terms of promotions and bonuses. If you don't already play online casinos but are thinking about it, stick with us and we'll help ensure you have a positive experience.
And if you are unfortunate enough to encounter any problems, then you have the full backing of thousands of Slot Ninjas 😀
Nope, it costs absolutely nothing to join - zero, zilch, nada!
And you have everything to gain by getting the BEST promotions, bonuses and free spin offers delivered straight to your inbox or by SMS.
Absolutely - when you register with The Slot Ninjas, we only request information about your preferences so we can serve you the best offers relevant to YOU. We do not share individual's information with the casino - we only use the statistical data we aggregate as a whole to enable the casinos to create better offers for our members.
Additionally, when you register with one of the casinos, we do not receive any confidential data that you share with them.
You're in total control of how you are contacted and can change this at any time. When you register, we give you the option to tell us a bit about yourself so we can send you exciting and relevant promotions - usually once a week by email or SMS. If this is too much or you prefer to change how we contact you, then just let us know and we'll change it immediately.
Of course you can and we'd be delighted for you to!
The more members we have, the more leverage we have with the casinos in getting the best deals for you!
- The first step is to register your details with us
- Next, look for the offers that appeal to you most
- Then click on the link to take you to the casino that's giving our members that offer
IMPORTANT: you must click on the link provided so the casino can validate you as a legitimate member of The Slot Ninjas to receive your offer.
Firstly, contact the casino's Customer Support Team - they're normally a very friendly and professional bunch who will no doubt have experience of the issue already and should be able to resolve in no time.
If you're unable to come to a satisfactory solution and still think you have a valid reason, The Slot Ninjas may be able to take it up on your behalf. Send us a message with (1) the name of the casino (2) your username and/or real name (3) your email address so we can get back to you.
Please remember to ALWAYS read the terms and conditions for any bonus or promotion carefully as not understanding the T&Cs is the most common cause of disputes and can be easily avoided!
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